Frequently Asked Questions

Training

What kind of training do you use?

We are best described as LIMA trainers (least intrusive, minimally aversive), however our training is always changing and evolving through research and experience. Our aim is always to build up your relationship with your dog by creating trust and respect with as minimal conflict as possible.

How many training sessions will I need?

This depends on several things like how quickly your dog learns, what behavioural problems you are facing and how quickly you pick up the training yourself. Generally for basic training for 1 dog we average 6 sessions and for 2 dogs anywhere from 8-10. The best thing to do is chat to one of our trainers after an initial assessment so they can give you an idea on how many sessions they think you may benefit from to reach your goals.

How often will I need to do sessions?

It is advised the first 2-3 sessions are week a part so you have time to practice in between. You can then move to once a fortnight generally for further training if needed. We also sometimes do longer gaps for clients that need a bit of a top up every now and then but don’t need regular sessions.

Therapy

Do you travel?

Yes. A travel fee is charged at 45p per mile for anywhere over a 20 mile radius of RG10. However, this is waived for group bookings and area-specific days. For more information or a specific quote on travel please get in touch.

Why do I need veterinary consent to treat my animal?

It is required by law for any person who is NOT a veterinary surgeon to acquire consent prior to treatment under the veterinary surgeons act 1966. It has recently been stated that an animal who is requiring treatment for maintenance purposes only and does not have an active issue problem, can be treated without permission. However, to enable us to maintain a good working relationship with veterinary professionals as a policy we continue to seek prior approval for any new clients.

How will my animal react to treatment?

The majority of animals enjoy being treated and will relax. Some may initially be a little nervous and may need more time to process during treatment. For this reason, we allow 1 hour for an initial consultation and can include a longer time for follow-up treatments also. If you have a dog that has behavioural issues or is reactive during treatment we can also utilise one of our trainers to support during treatment if required.

Can I exercise my animal after treatment?

It is recommended that all animals have at least 24 hours rest post-treatment. However, for those who have a particularly intense treatment or acute injury, a longer period of rest may be recommended.

Rescue

How do i express my interest in rehoming a dog?

Best place to start is by getting in touch with our team via our contact us page. If you haven't owned a dog before we can talk you through all aspects of dog ownership and support you right through as much or as little as you need. 

Will you need to see my home?

A home check will be required. We will take this opportunity to discuss your lifestyle and how rescuing a dog will fit into it. We aren't looking to judge you or your home, but to assess the suitability in introducing the individual dog and ensure the correct fit right from the get go. 

I have children, can I rehome a dog?

Yes. We always aim to re-home balanced dogs to new owners who have the tool to build a lasting bond and partnership. We will require any children (where appropriate) to attend greetings prior to adoption and training sessions to ensure everyone is on the same page and has the same understanding around training principles and how to best welcome the dog home.

I work full time, can I rehome a dog?

Yes. It is not suitable to leave any dog alone at home for more than 4-5 hours. However, we understand not everyone has that luxury. We would want to see how you would fit in regular toilet breaks during a working day or arrangements around day care/dog walking. Ensuring the dog is comfortable being left for periods of time is something we can work on with ongoing training also. 

If there is a question you have that isn't shown above, feel free to get in touch here.